Frequently Asked Questions

 

What is a realistic floral/decor design budget?
 
For today's most popular and elaborated designs it is suggested that you allow 15-35% of your total budget for flowers and/or decor (this includes rentals, fine linens, and props).  More lush or elaborate customized floral and decor will be closer to 25-35%. Many of the elaborate designs that you may find on Pinterest will require a larger percentage of your budget. Also, keep in mind that the more guests that you have the more centerpieces and other decor items are needed.  We can offer a more accurate estimate based on the details that you provide on our contact form and during your initial consultation.
 
Do you have a minimum for flowers and event decor?

Yes, our minimums are based on your specific event needs.  Full-service minimum pricing is inclusive of full service floral and decor design, labor, delivery, set-up, and break down. Custom items, more expense blooms, higher guest count, destination location or multiple locations, and applicable sales taxes all contribute to the final cost. On average our full-service wedding minimum is $4,000. Our social event (birthday, baby shower, etc. ) average minimum is $2500. We are able to serve smaller budgets with our wedding and select preferred venue packages.  Click here to request our package brochure.

Do you require a retainer to secure your services?

Yes, we require a non- refundable retainer of 25% upon approval of your final proposal.
After your initial consultation, an estimated price range is provided based on event needs, wants, and wish lists.   Once you have decided on your investment we will require a minimum retainer of $500 to hold your date and develop your full design plan and proposal. We will work with you to finalize your proposal for up to 14-days.  Once final,  we will require the remainder of the 25% required retainer.  All preferred venue packages require a minimum retainer of $250 to reserve your date. All events booked within 45 days of the event date will require payment in full.  We book on a first come first serve basis. 

What is the process of preparing a full design plan and proposal?

Our design plans include a vision board highlighting the colors and inspiration photos for your event,  virtual renderings of custom elements, a detailed invoice, and a contract.  We pride ourselves on providing our clients with a unique and custom event design experience. This involves the careful selection of all of the floral and decor elements that will make your event unique and memorable. Our staff spends an average of 10-40 hours preparing design concepts for each of our clients. 

Do you offer payment plans?

Yes, Once your proposal is finalized you may choose to make monthly or quarterly payments toward your event. All final payments are due 30-45 days before your event date.  All events booked within 45 days of the event date require payment in full. 

 
Do you have an exclusivity clause?

Yes, it is with great respect that we ask that no other service providers, other than an assistant or sub-contractor that The Red Experience hires to complete the services outlined in our contract, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in our agreement. We take pride in providing excellent products and services to our clients. Being the sole provider of floral and decor items allows us to guarantee continuity in the style and design of your event. Also, we would not want to be given credit for work that is not ours.

Do you design destination events?

Yes, we love to travel! There is an additional travel fee that will be applied to all events that are more than an hour from our office, out of state, or out of the country.  The exact fee depends on the event location and covers expenses associated with our teams' travel to and from your event location, meals, and lodging (when applicable). 

What is included in a full-service custom-designed event by The Red Experience?

A full-service Red Experience event includes a fully designed event customized to fit your celebration. Our team will design and develop a decor plan that includes custom floral / Non-floral decor, props and hardware, stationery and signage, and fine linen to fit your vision for your unique event.  If all you need is flowers or unique decor, we can do that too. 

Do you provide event floral and decor consulting services? 

Yes, we offer consulting services to clients that are looking for guidance while planning their wedding floral and decor. These services include vision board development, floral/ decor planning, and budget development, and space planning. These services are billed by the hour at a rate of $75 per hour (minimums apply). 


Effective 5/1/19; Edited 10/19/20

Privacy Policy

 

It is the policy of The Red Experience, llc to maintain the privacy and confidentiality of any personal information, such as your name, address, email address, or telephone number, that you provide to us. Because your privacy is important to us, we maintain this website privacy policy to protect your personal information.

 

Website Privacy Policy

By using this site, you consent to the terms of this website privacy policy. We do not collect, use or disclose your personal information for any purpose other than those identified below, except with your consent or as required by law.

 

The Information We Collect

  1. Site Activity Data
    Each time you visit our website the web server collects and logs certain information. We keep these access logs for a reasonable period of time. These logs include, but are not restricted to: your machine’s TCP/IP address, your username (if applicable), date, time and files accessed. These logs also contain information about referrer information if you clicked on an external link in order to access our webpage. We use these logs solely for performance, site administration and security reviews. We do not sell or share this information with any third party.

  2. Cookies
    A “cookie” is a block of text placed in a file on your hard drive by a website you’ve visited. Portions of our website may use cookies for security and authentication purposes. For example, we may use cookies to maintain your computers session to our server. We do not share or sell information we may learn about you through our use of cookies to any third party or for any purpose.

  3. Personal Information
    We collect only personal information about you, such as your name, address, email address, or telephone number, that you voluntarily provide to us. For example, we may receive personal information about you when you send us an email through the contact page on our website. We may forward the personal information you provide to us to the person or department within our company equipped to handle your request or respond to your inquiry.

We do not sell any personal information we receive through our website to any third party, nor will we add such information to any bulk email list we may prepare.

 

Policy Revisions

Any changes to this website privacy policy will be promptly communicated on this website. Any such change will be prospective only and will not affect how we handle personal information submitted to us before the change occurs.

PLEASE NOTE: The Red Experrience, llc  is committed to adhering to the principals and achieving the goals presented in APEC’s (Asia-Pacific Economic Cooperation) privacy framework and is constantly exploring ways to improve client security in accordance with worldwide standards. Our intention is to do no harm.